Random Workers Share Craziest Things Customers Have Tried To Get Away With (15 items)

• (#1) He Tried To Return A Rock

  From Redditor /u/jreckers:

  In high school, I worked a service desk at a supermarket. Whenever somebody returned a small appliance, we always cut open the box to make sure all the parts were with it. One day, a guy showed up looking to return an air conditioner. [I] cut open the box, and there was nothing but a rock inside. He ran out of the store pretty quick.
• (#2) She Used An Old Receipt

  From Redditor /u/FerociousPenguin:

  I work for a grooming salon, and we are supposed to verify that the customer has paid for the services before we give them the dog. Harsh, I know, but some of these grooms run upwards of $100, and the store doesn't want to lose that (plus I don't want to lose my commission!).

  Anyway, a lady comes back from supposedly paying, shows me a receipt; it's a little crinkled but nothing I believe is out of the ordinary. I give [her the] dog. Turns out she had shown me the receipt from the previous time the dog had gotten groomed. I didn't check the dates or anything.

  I felt like a total dumbass while explaining it to my manager the next day.
• (#3) He Said He Never Received His Phone

  From Redditor /u/TheKloKloYo:

  I work in customer service for a major cell phone company. "I never received the phone I purchased" happens all the time. It's actually very amusing, because then I can do this:

  "Oh, gosh Mr. Derp, I'm so sorry that you didn't receive your phone. The tracking number indicates that it was delivered to the address you requested about three days ago. Have you possibly checked with a neighbor who may have retrieved it for you?"

  Mr. Derp: "Nope, no one has the phone. It must have been stolen. I'm going to need a new one."

  Cue troll face from me: "Hmmm, okay then, Mr. Derp, the reason I'm asking is because I'm pretty concerned. The serial number of the phone we sent you is actually showing as being in use for 3 days on the same line you're calling me from right now."

  Mr. Derp: CLICK
• (#4) She Had Her Own Ticketing Gun

  From Redditor /u/blue_zoidberg:

  I was working at Macy's, and this lady would come in all the time and buy brand new merchandise that we had just put out of the floor, but the ticket would be wrong and marked down to almost nothing. We honored the price the first time, but she kept doing it over and over, even after we told her no. So, one day I followed her, and she had actually brought a reticketing gun and was switching the tags of the brand-new merchandise with clearance tags. She was escorted from the store.
• (#5) This Guy Royally Screwed Panera Bread

  From Redditor /u/klappy89:

  Literally "screw" me over...

  I was in high school, working at a Panera Bread. It was in the middle of a dinner rush, and I was on the sandwich line. I made a turkey sandwich for some man, and I put it up on the counter as he thanked me. Less than a minute later, the guy comes back up to the counter with the top slice of bread turned over and two shiny screws sitting on top of the sandwich. He claims the screws were in his sandwich. WHAT THE F*CK. We don't have screws anywhere on the sandwich line, and they were clearly shiny and new. The dude got like $60 worth of free food.

  I hated that job.
• (#6) Dude Didn't Even Know What Prime Rib Was

  From Redditor /u/goirish2200:

  I used to work for Outback Steakhouse. One time, a gentleman came in and ordered Prime Rib. Now, it is store policy to remind people that "Prime Rib" does not constitute a rack of ribs, because people are stupid.

  This gentleman proceeds to become incensed that we would dare impugn on his intelligence and haughtily orders "the best prime ribs you have." /facepalm.

  A runner subsequently brings out his "prime ribs." Sure enough, about 15 minutes later, he begins protesting aggressively that he ordered RIBS and demanding that an order of ribs be prepared for his obviously refined palate.

  However, as if that weren't bad enough, this gentleman had actually eaten about 3/4 of his "prime ribs" before staging his con.
• (#7) She Waited Until The Last Minute To Buy Christmas Presents…Then Blamed The Cashier

  From Redditor /u/PinkMuskSticks:

  A lady told me that I'd "ruined Christmas for her children" because we were sold out of Xboxes on Christmas Eve. She then told me that I should have kept some in the back. For what? The off chance that some crazy lady would swing by last-minute and need one?

  The best part though was that she wanted me to call another store and check if they had any in stock. She lost it when I told her that the next store was half an hour away and was closing in 10 minutes.
• (#8) She Brought In A Dirty Frying Pan

  From Redditor /u/Debanddom:

  Customer bought a stainless-steel pan and was livid that some eggs stuck to the bottom. Brought it in still dirty and threw it at the manager that refused to return it.
• (#9) He Figured Out The Grossest Possible Way To Try To Steal The Bartender's Tips

  From Redditor /u/ParaTodoMalMezcal:

  When I was a bartender, I had a guy vomit all over the bar and then use it as a distraction to try to steal my tip jar. I instinctively smacked his hand with my ice scoop, and he skittered out the door in a trail of beer puke. F*ck that guy.
• (#10) He Accused The Cashier Of Selling Him An Exploding Bag Of Cough Drops

  From Redditor /u/Chickasaw87:

  One summer, I worked at a gas station, and one of our regulars was a complete scumbag. He was always eating cookies at the back of the store/drinking pops and throwing the bottles away before leaving the store. From these prior experiences, I knew to keep an eye out for him. One day, he bought a bag of cough drops and climbed into his truck that was parked right outside the window. He proceeds to dump the bag out, grab a lighter, and light the bag on fire. After blowing the flame out, he closed the bag and walked back into the store. He starts yelling at me about how I almost killed him and that when he opened the bag it was empty but exploded into flames (the bag is laying on the counter still smoking). I stared at him for a minute before finally saying, "Leave or I'm calling the cops."
• (#11) They Layer Up Clothes And Then Try To Return Them

  From Redditor /u/foreverfriend_zoned:

  I work at Talbots, and I have so many stories.

  We... have busses of people come in from [New York City] who literally go into the fitting rooms with huge piles of clothes and layer up with them. Meaning, they will put a shirt and sweater underneath their original top, and jeans underneath their original pants. A week or so later, we will have these same people come back demanding that the clothes are terrible, and they want a refund.
• (#12) Receiving Mailings With The Wrong Name Caused Her "Great Distress"

  From Redditor /u/BananaMoustache:

  I used to work at Papa John's. One day, some lady called in asking why she was "receiving mail with the wrong name on it and if we could change the name." I told her that we were just a delivery store and didn't deal with the mail that got sent out. She said that she "suffered a great amount distress" because Papa John's didn't recognize her as a loyal customer by sending her mail with the wrong name on it, and she wanted a free pizza for her grief.

  My manager let her have it (the pizza that is).
• (#13) He Wanted A Discount Because The Color Was Wrong — For Five Minutes

  From Redditor /u/M_Leah:

  I was a cashier at a hardware store over the summer, and one of my jobs was to make paint. I made some for a guy, and the color didn't come out right, so I had to make some adjustments. While I was fixing his paint, he noticed our display of mis-tinted paint, which sold anywhere from $2 - $50, depending on the size of the can. After I showed him his fixed color, he wanted to buy the gallon — which normally sold for around $45 — for only $5 because I "made him a mis-tinted can" and he "deserved" the discount because the color wasn't perfect for about five minutes. He bought many gallons of this color over the summer, and every time insisted he pay only $5 just because the color was a little off the first time I made it. He also refused to deal with anyone but me every time he came in.
• (#14) They Learned Customer Hacks For Returning Used Clothes

  From Redditor /u/moving0target:

  More than one customer has tried this.

  1. Buy a ton of clothes.
  2. Cut off all the tags.
  3. Sew/attach all the tags to old clothes you no longer want.
  4. Return the old clothes with the new tags and get your money back!
• (#15) She Tried To Pay With An Obviously-Stolen Check

  From Redditor /u/Kiecca:

  While I was working at PetSmart, I had a lady come in and try to pay for her merchandise with a check that had a guy's name on it. When I asked her about it, she told me it was her husband's check. I asked to see her license, and her last name did not match, and the address was completely different. I informed her I would be unable to accept that check from her because she lacked any kind of proof that it was legit. She got mad and started yelling at me. I called a manager over who backed me up and told her that if her husband came in with the proper identification that we would be happy to assist her, otherwise we are unable to. I then informed her that she should be happy that we were an establishment that did that because, in the end, it was her husband's account we were protecting.

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