Random Workers Share Craziest Things Customers Have Tried To Get Away With (15 items)

• (#3) He Said He Never Received His Phone

  From Redditor /u/TheKloKloYo:

  I work in customer service for a major cell phone company. "I never received the phone I purchased" happens all the time. It's actually very amusing, because then I can do this:

  "Oh, gosh Mr. Derp, I'm so sorry that you didn't receive your phone. The tracking number indicates that it was delivered to the address you requested about three days ago. Have you possibly checked with a neighbor who may have retrieved it for you?"

  Mr. Derp: "Nope, no one has the phone. It must have been stolen. I'm going to need a new one."

  Cue troll face from me: "Hmmm, okay then, Mr. Derp, the reason I'm asking is because I'm pretty concerned. The serial number of the phone we sent you is actually showing as being in use for 3 days on the same line you're calling me from right now."

  Mr. Derp: CLICK
• (#11) They Layer Up Clothes And Then Try To Return Them

  From Redditor /u/foreverfriend_zoned:

  I work at Talbots, and I have so many stories.

  We... have busses of people come in from [New York City] who literally go into the fitting rooms with huge piles of clothes and layer up with them. Meaning, they will put a shirt and sweater underneath their original top, and jeans underneath their original pants. A week or so later, we will have these same people come back demanding that the clothes are terrible, and they want a refund.
• (#1) He Tried To Return A Rock

  From Redditor /u/jreckers:

  In high school, I worked a service desk at a supermarket. Whenever somebody returned a small appliance, we always cut open the box to make sure all the parts were with it. One day, a guy showed up looking to return an air conditioner. [I] cut open the box, and there was nothing but a rock inside. He ran out of the store pretty quick.
• (#5) This Guy Royally Screwed Panera Bread

  From Redditor /u/klappy89:

  Literally "screw" me over...

  I was in high school, working at a Panera Bread. It was in the middle of a dinner rush, and I was on the sandwich line. I made a turkey sandwich for some man, and I put it up on the counter as he thanked me. Less than a minute later, the guy comes back up to the counter with the top slice of bread turned over and two shiny screws sitting on top of the sandwich. He claims the screws were in his sandwich. WHAT THE F*CK. We don't have screws anywhere on the sandwich line, and they were clearly shiny and new. The dude got like $60 worth of free food.

  I hated that job.
• (#12) Receiving Mailings With The Wrong Name Caused Her "Great Distress"

  From Redditor /u/BananaMoustache:

  I used to work at Papa John's. One day, some lady called in asking why she was "receiving mail with the wrong name on it and if we could change the name." I told her that we were just a delivery store and didn't deal with the mail that got sent out. She said that she "suffered a great amount distress" because Papa John's didn't recognize her as a loyal customer by sending her mail with the wrong name on it, and she wanted a free pizza for her grief.

  My manager let her have it (the pizza that is).
• (#10) He Accused The Cashier Of Selling Him An Exploding Bag Of Cough Drops

  From Redditor /u/Chickasaw87:

  One summer, I worked at a gas station, and one of our regulars was a complete scumbag. He was always eating cookies at the back of the store/drinking pops and throwing the bottles away before leaving the store. From these prior experiences, I knew to keep an eye out for him. One day, he bought a bag of cough drops and climbed into his truck that was parked right outside the window. He proceeds to dump the bag out, grab a lighter, and light the bag on fire. After blowing the flame out, he closed the bag and walked back into the store. He starts yelling at me about how I almost killed him and that when he opened the bag it was empty but exploded into flames (the bag is laying on the counter still smoking). I stared at him for a minute before finally saying, "Leave or I'm calling the cops."

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