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  • (#1) Eyeglasses Really Are Expensive

    From Redditor/u/Danwhodonit:  

    "Once, while working at an eye doctors office, a woman was upset because we were charging her to make new lenses with an updated prescription and asked, 'Why do you have to make new lenses, just inject some more medicine in the ones I already got?'"

  • (#2) The Kids Were Not Alright

    From Redditor/u/jra312:  

    "I worked at REI a few years back (large outdoor sporting goods co-op, just in case you haven't heard of it), and we sold bear spray (pepper spray for bears). A woman came in with her two kids one day and bought a canister because they were going camping. She gets to the front door, then comes back to the register as an afterthought, and asks if she's supposed to just spray her kids from head to toe with it."

  • (#3) So There Is Water In A Washing Machine Then?

    From Redditor/u/DragonDeadite:

    "'My washing machine is leaking water. Can you tell me where the water is coming from?'

    ...It took me almost 20 minutes to convince a full grown adult that water can literally come from ANYWHERE on a washing machine full of water!! Pump, hoses, valves, cracked tub, F*CKING ANYWHERE!! So how the hell am I supposed to know where the water is coming from just by the description of 'leaking?'

    And it isn't even like this is a UNIQUE question, either. I get this sh*t at least once every couple weeks... people just magically expect me to know where a washing machine is leaking from."

  • (#4) Bookstores Should Be Multi-Functional

    From Redditor/u/Baldulf:

    "Can you photoshop some pictures for me?

    Sir, this is a bookstore.

    Yeah, but I see you have a computer right here."

  • (#5) You Shouldn't Have To Pay For Something You Technically Used, Right?

    From Redditor/u/GrantRusticus:  

    "I was working at a car battery store when a customer came in with a receipt for a battery he had bought a couple weeks ago, asking for a refund. I asked him if he had the battery with him, so that we could take the battery back and refund him the money, when he said, 'No I don't have it anymore, I put it in a car I just sold.' Confused, I replied, 'You want us to refund you for a battery that you don't have anymore?' He responds, just as confused, 'Yeah well I don't have the battery anymore, so why should I have to pay for it? You need to refund me.'

    He did not leave the store happy that day."

  • (#6) The Bathroom Is Omniscient

    From Redditor/u/SenorBeef:  

    "- Hey, the bathroom door is locked. Can I get a key?

    - There's no key, if it's locked there's someone in there.

    - How does it know?

    - How does... what... know... what?

    - How does the bathroom know someone is in there?

    - People... people go in and then they lock the door while they're using it.

    [5 second pause]

    -Ohhhh."

  • (#7) It Doesn't Work If You Don't Have It

    From Redditor/u/Proxy12345

    "Customer screaming: 'MY NEW CAR'S BACK WIPER DOESN'T WORK!!!'

    We walk outside, look at back window.

    Me: 'You don't have a back wiper blade.'"

  • (#8) Nobody Wants To Wait Their Turn In Line

    From Redditor/u/Arii797ros

    "I'm a cashier... and one time I had a lady ask me of I could 'tell everyone else to let her go first.' Like, she expected me to force everyone who had been patiently waiting in line to let her cut them. It wasn't like she only had one or two items either; her cart was packed."

  • (#9) Every Retail Worker Has Heard This Joke Before

    From Redditor/u/A_Ron24

    "Customer: 'There doesn't seem to be a price tag.'

    Me: 'No? Let's walk over to a computer and see what the price is.'

    Customer: 'If there is no price does that mean it's free?'

    Me: [Dies internally] 'Hehe, good joke...'

    [Computer is running slow]

    Me: 'Sorry, the computer is running a little slow. It should work any second.'

    Customer: 'Maybe it's a glitch and it's free lol.'

    Me: [proceeds to look around the desk for something to stab myself with]"

  • (#10) Numbers Should Have Uppercases

    From Redditor/u/donut2099

    "I received a call from a customer with a peculiar keyboard problem. It seems that he was having trouble with the shift key. When he typed a letter with the shift key pressed, it gave him the upper case letter, but when he typed a number, it didn't do that.

    Didn't do what? Type the upper case number. I had to break it to him gently."

  • (#11) All Cats Like The Cat Thing That Does The Things

    From Redditor/u/machenise:

    "A customer wanted something for her cat. 'Do you have that thing that does that thing?' No. Can you describe it? 'Well, it's for cats, and cats like it, and they get on it, and does the thing...' K. What thing? 'You know, cat things.'"

  • (#12) Bikes And Canoes Are Pretty Much The Same, Right?

    From Redditor/u/ink_Kedat

    "A customer walks into our tiny bike shop jammed packed full of bikes. Bikes are hanging in the window, off the ceiling on the walls, all over the floor. There is not a square foot of space in the shop that is not occupied by a bike or various parts of one.

    'This is the bike shop right?'

    'Yes.'

    'Do you guys sell bikes or fix them?'

    'Both.'

    'If I brought my canoe in could you fix it?'

    'Is canoe the name of your bike or is it a boat?'

    'It's just a canoe for the lake. Do you guys fix them?'

    'What? No, we're a bike shop.'

    'Oh.'"

  • (#13) Delivery People Aren't Psychic

    From Redditor/u/Bayarearedneck

    "As a UPS driver?

    Customer: 'What's in the package?'

    Me: 'No idea you ordered it.'"

  • (#14) All Cars Have The Same Exact Parts Anyway

    From Redditor/u/streetmitch

    "Worked in an auto parts store for a while. I got dumb questions all the time, but the one I remember the most is a guy comes in an says, 'I need a sensor for my car.' That's it, that's all the info he had. He didn't know what kind of car he drove, or what kind of sensor. And was getting mad at me for not knowing. He wouldn't take no for an answer.

    Eventually I just grabbed a random sensor and sold it to him. Never saw him again."

  • (#15) Meatloaf Can Be Confusing

    From a former Redditor:

    "Does the turkey meatloaf taste more like turkey, or more like meatloaf?"

  • (#16) But Are You Sure?

    From Redditor/u/QNoble

    "Customer: 'I want Phone 'X', is that Phone 'X'?'
    Me: "Yes, that is Phone 'X'.; 
    Customer: 'Are you sure?' 
    Me: Looks at box, that displays the image and name of Phone X "Yeah, that's Phone 'X'. 
    Customer: 'You're sure?' 
    Me: 'I'm positive.' 
    Customer: 'Okay... If you're sure.'"

  • (#17) Do You Carry All Types Of Toys?

    From Redditor/u/rottytops:

    "A lady came into the store and asked us if we sold 'adult toys.'

    This was Toys 'R' Us. We don't sell those here."

  • (#18) Who Cares About Math?

    From Redditor/u/close_ 544:

    "I work at a hardware store. Much to many of our customers dismay, we do not carry Dewalt tools. One day a guy calls the store and says, 'I have a 10 inch Dewalt table saw. I bought a blade for it. It's a 12 inch it won't fit, but it says Dewalt right on it. Why won't it fit?'

    Here's the kicker. Instead of teaching this man math, I said, 'We don't carry Dewalt.' He was satisfied with this answer and hung up after thanking me."

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About This Tool

Excellent retail workers must not only understand the value and significance of sales but also have good communication skills and emergency handling capabilities. We all know that the job of retail is not easy, rude customers or ridiculous demands will ruin a day or a week for retail employees, but they cannot predict when will face and exclude truly ignorant customers. It is certain that not all customers are mean, but they may ask some crazy questions, which will drive retail employees crazy.

The random tool shares 18 true stories of the dumbest questions that customers asked retail workers, none of them would want to hear these questions.

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