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  • (#1) Don't Lick The Reptiles

    From Redditor /u/SyNiiCaL:

    I work in a large pet store. When going through Step 2 training, [in] our reptile booklet it states, "Do not lick the reptiles."

  • (#2) Get A Manager's Approval Before Contacting Security

    From Redditor /u/thesublieutenant:

    I'm not allowed to contact mall security or the police without district manager approval.

    I could have been just robbed at gun point in my store. My first call is supposed to be my DM to tell them I got robbed and "Can I pretty please call the police?"

    …The store is a high-end retailer, so apparently it's because they don't want the negativity that is the police or mall security showing up being associated with the brand.

  • (#3) Never Put Your Hands In Your Pockets

    From Redditor /u/banterfluff:

    I was told just this week that it's against company policy for employees to put their hands in their apron pockets however briefly. I laughed.

  • (#4) Hide Your Phone… Every Inch Of It

    From Redditor /u/lemunplej:

    Not allowed to have our phones even be visible on the sales floor, meaning if my phone is even poking a little bit out of my pocket, I'm gonna hear about it.

    I don't care though and I don't want to leave it in a locker for my entire shift in case something important comes up (or I need to ID a song on the speakers).

  • (#5) Be An Individual (Just Like Everyone Else)!

    From a Redditor:

    I work for a certain store that says the people that work there are creative individuals, but we must all look as normal as humanly possible.

  • (#6) No Water Allowed During A Shift

    From Redditor /u/TheSgnarf:

    We aren't allowed to drink water, we are cashiers at a grocery store and even on the summer's hottest days we are expected to go three – four hours without anything to drink. Now I'm a rebel, so I do it anyway because it's necessary for survival n' sh*t and most of my supervisors won't give me flak. But it's still there, and certain people will make a big deal of it.

  • (#7) Get Punched, Get Fired

    From a Redditor:

    I work at a kinda small grocery store chain that's only found in a few states, and apparently company policy is that if you get punched or attacked, you're fired no matter what the situation was, even if it was entirely unprovoked... So if I get clocked by a drunk (I work nights, the store in question is downtown, pretty much equidistant from a lot of the big townie bars), then I guess that's it. I'd be okay with getting punched most days.

  • (#8) Lock Up The Garbage

    From Redditor /u/Art886:

    I used to work retail. We had so many ridiculous and pointless rules that I learned to stop questioning when something made zero sense. But one thing that comes to mind is that we had a garbage shoot that led to the dumpster, but it was locked and only managers had the key. Our district manager was insanely strict about this. We were only allowed to unlock the garbage shoot four times per day. So, naturally, garbage bags would pile up in front of the garbage shoot, backing up the warehouse area. Seriously, only crazy people lock up their garbage!

  • (#9) Don't Sit – Big Brother Is Watching

    From Redditor /u/MushroomGoats1:

    We're… not supposed to sit unless we're eating because we always have to be ready to help customers. But our tiny store goes for literal hours without seeing a single soul… Someone at the home office watches us and calls us if they find us sitting, even if there's no logical reason for me to be standing.

  • (#10) No Blue Jeans

    From Redditor /u/yuckierbigfoot:

    I work at a bookstore. We have no dress code other than, "No blue jeans." I never really questioned it, I mean I assumed it was because jeans could seem too casual? Until one day my coworker told me the reason for the rule was because there was a guy who used to work there a few years back who wore the same blue jeans every single day to work, and he never washed them. My boss would tell him over and over again to wash his damn pants as they were becoming dirty and smelly. Realizing he couldn't physically force the guy to wash them, my boss just created the rule that NO ONE was allowed to wear blue jeans ever again.

  • (#11) Don't Mop The Floor Of The Walk-In Freezer

    From Redditor /u/Abs0lutelyzero:

    Do not mop the floor of the walk-in freezer.

  • (#12) Use The Foot-Measuring Device For The Reason Intended

    From Redditor /u/bobbysox88:

    (Shoe store) "The foot-measuring device is for measuring feet and nothing else."

  • (#13) Don't Turn Customers Into Memes

    From Redditor /u/Navvik:

    We… had another [weird rule] come down last week. "No making memes about customers. They might see them."

  • (#14) No Yodeling Or Simulated Sex

    From Redditor /u/yolandabequelle:

    No yodeling over the loudspeaker, and no pelvic thrusting towards customers.

  • (#15) Remove Your Vest And Name Tag Before Having Sex In The Parking Lot

    From Redditor /u/IAmTheToastGod:

    "For God's sake, if you must have sex in the parking lot, please take off your vest and name tag first." –Manager

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About This Tool

Many people think jobs in retail are easy and enjoy many employee benefits, but anyone who has ever worked in the retail industry will tell you that there are many difficult and even cruel things behind the jobs that people don’t know. Except for work pressure, retail employees are often bound by some strange rules that you can never understand, especially during the pandemic.

Compromise with strict rules can sometimes be frustrating, but helpless. However, while most workplace rules are launched for good reasons, some rules are confusing. The random tool lists 15 weird rules that retail workers have to follow at work.

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