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  • (#5) Simple Math

    From Redditor u/jayellkay84:

    Guy comes through the drive thru towards the end of lunch. Orders 2 boxes. One with Pepsi, the other with “10 percent lemonade and 75 percent sweet tea”

    I turn the mic off and giggle while I ring that up. There’s no way to ring up fountain drinks mixed on the register so I have to ring up a sweet tea

    Guy: You got that? Me: Yes, sir. I got that as roughly three quarters sweet tea and one quarter - Guy: Not one quarter. Ten percent. Like one eighth.

    I didn’t even turn the mic off. I just lost it. Poor guy.

  • (#24) Drive-Thru Dog

    From Redditor u/Deutsch_-_Bag:

    A guy came through the drive thru a while back with his chihuahua. Pretty much everything was normal, he pulled up and paid with a credit card. After I handed him the card back, he asked for his receipt, not too unheard of, so I went to grab it. I opened my window back up to hand him his receipt, but instead of reaching for it, he just says "Receipt." I was confused for a few seconds, until is saw the dog walk up to my hand and gently bit the receipt and took it into the car.

    Turns out that guy does this often and his dog gets upset if it doesn't get to take the receipt

  • (#19) Hurry Up, Wait

    From Redditor u/QueenOfDisease:

    Anyone else hate this...

    Customer pulls up, immediately starts screaming "heLLOOOOOO!!" You: "Hello, may I take your order?" Customer: "gimme a minute..." You: REEEEEEEEEE!!!!!

  • (#14) Just Stay At Home

    From Redditor u/whatsalaker:

    I normally work closing shifts. A customer orders 2 small mango pineapple smoothies. They requested it to be blended twice. They got their smoothies and said it was too watery. I told the presenter to park their car and I will make another one. Next time I made it blending it once and she complained about still tasting ice chunks. She insist that it can be blended better because she got the same drink yesterday. I told her theirs nothing more I can do I blended it 2 different ways and you still complained and my drive thru times are going up because I can’t make the other drinks.

    IF YOU WANT YOUR DRINKS BLENDED TWICE DONT COMPLAIN THAT ITS TOO WATERY, MAKE YOUR OWN D*MN SMOOTHIES

  • (#22) Cheese Burgers, No Cheese

    From Redditor u/its2005again:

    Our day was super busy and we had cars in our drive thru until we shut off the lights. The man at the speaker began the biggest tantrum I’ve ever heard. I was on the sandwich position and my coworker was on the drive window, cashing out an order. The headset dings and no one greets the man at the speaker yet.

    My manger shuts off the lights. Cue tantrum:

    Man: OH COME ON! NO! NOOOO! honks horn I WAS HERE ON TIME. I WAS HERE BEFORE NOO! lots of expletives and more honks NO! NO! NO!

    Me: SIR! SIR! Our drive guy is taking care of someone at the window. We will take your order. You are the last one. My manager said to take your order right before she shut off the lights

    Man: Oh! Oh. Okay. I’d like three jr cheese deluxes , no mayo, no cheese.

    My coworker thanked me as I rang him up, told him his total, and then changed my gloves to make the sandwiches.

  • (#4) Mad At The Trash

    From Redditor u/mattchewy43:

    I used to Manage a McDonald's. Had a customer call me over to the trash container, point to the flappy lid, and ask "What does this say?"

    I replied, "Umm, push." I looked at him very confused.

    He responded with. "I know it says push. Why doesn't it say 'Thank you'?"

    I again looked at him confused. "Sorry sir. That's how they are made. I have no control over it."

    "That's whats wrong with the world today. No one takes responsibility."

    He storms out and I say "Thank you!" to him as he leaves.

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About This Tool

Drive-through is a very common business service in the United States. The most well-known drive-through service is McDonald’s. And the service is provided in many different places, such as banks, libraries, and pharmacies. Consumers can complete the entire shopping in their car, and service staff will provide customers with goods or services through the window. 

Drive-through appeared in the United States in the 1930s and has become popular all over the world. The advantage is to save time. Have you used Drive-Thru service? Most people think they can quickly get goods or services, but there are also some details that proved the Drive-Thru is too difficult for some customers. 

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