Random Restaurant Staff Describe the Worst Customer They've Ever Served (18 items)

• (#5) Baby Leaves a Present on Chair

  "I was working at a restaurant, but I wasn't the server in this case. I was just the busser. Well, this family of six or seven came in with little kids. One of them needs to be in a high chair. It's not a big deal since we're a restaurant that is essentially just for serving children.

  "This family ends up being super rude the whole time and extremely loud. The little kid was screaming, but the parents are not doing anything at all. It got really bad. Well, they were sitting outside and all of a sudden, I noticed them take the little kid out of the high chair and push the high chair to the edge of the seating area. I think it's kind of weird, so I went up to them to see what's up.

  "It ended up that their kid literally sh*t in the high chair - one of the biggest, mushiest, darkest, and disgusting things I've ever seen in my life. I almost threw up when I saw it. It smelled terrible. This family then had the audacity to ask for their whole meal comped because their baby sh*t in the high chair.

  "My manager said that they couldn't do it, and they were pretty pissed, but they didn't even bother trying to clean it or anything and left."
• (#3) Racist Customer Makes Waitress Cry

  "We had a waitress run into the kitchen bawling her eyes out. It took us a few minutes to find out what had happened from her. Apparently, a customer kept telling his son what he wanted, and the son would tell this waitress. When pressed by the waitress why he would not speak to her directly, he told his son to tell her, 'I don't talk to n******.'

  "We chased the f*cker out of the place. We wanted to roll him, but he was pretty quick."
• (#6) Mother Throws a Tantrum in Middle of Restaurant

  "I worked at Longhorn a few years back as a server, and we had this one fat b*tch come in with her awful brats every other day. She'd always request my section, as if to punish me for some unknown reason. Every time they came in, she'd first complain about how the booth was too small and how it couldn't seat her oversized 300-pound ass. She always ordered sweet tea, which would never be sweet enough. She'd make ridiculous requests, like wanting me to go lock her car for her, or running to a convenience store next door for her. She'd try and mix meals without having to pay full price for them. She'd always order a steak that was never to her liking.

  "One day, she waddled in with her brats. She sat down, ordered her steak, and ate nearly half of it. I come over to check on her, and as she's chewing a piece of this steak, says to me that her steak is sh*t and she wants a refund. I pull a manager over to her, and she goes off, saying, 'I was the worst waitress she's ever had here, her steak was awful, and I was incompetent.'

  "My manager, knowing better, tells her that he won't comp the meal. This lady gets irate. She takes all the dishes on the table, starts throwing them on the floor, starts pulling down pictures, and taking swings at us. We called the cops, and she was banned.

  "She tried coming back to eat with us on multiple occasions, and she was thrown out every time."
• (#1) Soulless Diner Expects a Discount

  "I was working as the duty manager in a steakhouse back in around 1995. We had a packed house and were running around like crazy when one of the waitresses called me over to her table.

  "It was a table of four, old mom and dad and their two adult kids. The old guy was having a heart attack. When I got there, I checked his pulse, which was faint and erratic, so I put him flat on the floor. I kept checking for a pulse and felt it fade away, then stop, so I started CPR and heart massage, while telling the waitress to call an ambulance. Obviously, everyone was looking as people do.

  "I continued trying to revive him and was joined by an off duty paramedic and between us, we gave him chest compressions and blew into his mouth to keep oxygen circulating. It took about 20 minutes for the ambulance to arrive and during this time we were unable to get his heart going. I knew he was dead, but could not bring myself to tell his wife and kids, so I just kept going with the CPR.

  "When the ambulance arrived, they took over and decided to get him onboard and take him to the hospital. His wife and kids got in the ambulance. I was totally shaken up after having this guy literally die in my arms.

  "As I walked to the kitchen to take a time out, a fat b*tch from one of the tables nearby stopped me and started complaining that it put her off her meal and ruined her night out. I was seething as she said we should have had some form of portable walls so diners would not have to watch 'that sort of thing.' I could tell she had just thought it would be a good opportunity to get a discount on her bill.

  "I was livid and nearly punched her when my boss pulled me away and made me sit outside. I think my parting words were something along the lines of, 'Your f*cking night was ruined? Think about that poor family who have just lost a father, you f*cking slag.' That was the day that I realized some people are just f*cked in the head and lack any compassion or empathy.

  "A couple of days later, the daughter came in to tell me her father had passed away and to thank me for my efforts. Damn, I felt so bad for her."
• (#12) Angry Customer Storms Into the Kitchen

  "Some customer came into the f*cking kitchen and starts yelling at the waitress, full-on, no holds barred, yelling in her face. He and his table full of other c*nts have all ordered spiced ribs, chalupa seafood baskets, T-bones, and ribeyes. As a cook, the more advanced the meal, the more I love to cook it. You come into the restaurant and order the fanciest, most gourmet thing on the meal, and I love to do it. That's why I'm there. I like to hone my skills, and I like people to appreciate them.

  "What you don't f*cking do is come into the kitchen mid-peak on a Saturday night because your food is 40 minutes late. There are 85 other people waiting to eat before you. You came out tonight to have a good time and eat - I get that. It's sh*tty seeing other people get their food before you - I get that. They ordered a f*cking cheese dip though, that we heat in the microwave, which costs $6. Sorry that it's easier to make than the high-menu sh*t you're ordering, you p*ss-sucking sack of f*cks. That is no reason to call a perfectly innocent teenage girl a stupid wh*re in the highest angriest voice you can muster.

  "My chef, a typical alcoholic Gordon-Ramsay-type, f*cking flips his sh*t and lobs a plate onto the floor, smashing it as ceramic shards and nacho remnants scatter and explode everywhere. He starts taking steps towards the guy. "Who do you think you are?! This is my kitchen, and we are making your food!"

  "This angry d*ckf*ck of a guy has backed down, and the upstairs manager is coming downstairs scared out of his mind because no one wants to f*ck with the chef. He and I are in each other's good books, but he is one scary c*nt. Because I'm a male, and punch-ups beat cooking, I started following behind him as he approaches the other dude. He very quietly sat back down and tipped generously apparently, which is awesome because I'm in Australia, and you aren't even really supposed to tip here."
• (#18) Customer Misunderstands Manager Discount

  "'I'm a Best Buy manager now, so you have to give me the manager discount here.'

  "It took five minutes of reassuring her that manager discounts only apply at places where you work. She thought it was a secret club discount for upper division employees all over the country."

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