Random Horror Stories From Pizza Delivery Person (23 items)

• (#5) Call 911 For Pizza

  Posted by u/Whybotherr:

  "Give me a cheese pizza and I wont pay for it!" Or how I got the cops called on me.
  I am a shift leader and occasional delivery driver for a papinoes hut in my area. I was working one night inside when I notice one of my drivers take a call. I occasionally like to listen to my drivers take orders to make sure they're offering the correct deals, and to make sure that everything is made as ordered.

  My driver takes the call and the person orders a single large veggie lover. I make the order and send it out with another driver. He comes back to the store saying that the lady was upset that we forgot her cheese pizza. I listened to the order being placed. A cheese pizza was not ordered. Lo an behold a few minutes later we get a call.

  Me: Thank you for choosing Papinoes Hut at [Location]! My name is [Name], how can I help you?

  Customer: Yes, i placed an order about 30 minutes ago and i did not recieve my cheese pizza.

  M: Sorry to hear that can i get your phone number?

  ...

  M: I'm sorry ma'am but you didnt order a cheese pizza, I was listening to my driver take your order and one was not ordered.

  C: well can I speak to your manager

  M: I am the manager ma'am.

  C: Well I am going to come up there and see what kind of a manager you really are.

  I think nothing of it and continue breaking down the store as it's currently 10 pm on a Saturday and we close at 1 so any tasks I can do at the moment to help us get out on time is greatly appreciated by me and my closing drivers.

  I had just finished breaking down our make line for the evening when I hear the door chime alerting that someone had just walked in.

  Me: Hi welcome to papinoes hut! I'll be right with you!.... Hi how can I help you?

  Customer: I talked with [My name] on the phone. Are you [name]?

  M: yes ma'am.

  C: I want my cheese pizza and i refuse to pay for it as I already should have recieved it.

  M: well ma'am it doesnt look like you'll be getting a cheese pizza tonight.

  C: Well can I get a refund?

  Side note, as a shift lead at my store I have not been properly trained to give out refunds and all refunds must be done through my Store manager or above.

  M: Well ma'am I'm sorry but I can not give you a refund however if you would like to come in tomorrow morning at 10:30 my boss should be here and able to help you with that.

  I try to say...

  She listened up to the point where I said I cant give her a refund and then angrily told me she was going to call the cops on me.

  About 10 minutes later a couple of uniforms were in my store, asking me if there was any way we would give her a free pizza, completely understanding that as a business we didnt typically hand out free pizzas to anyone who asked.

  I understood that the easiest way for this to be over was to give the lady her pizza, but when someone wastes my time I get petty and told the officer no. She understood and asked if i wanted the lady to leave the premises. I didnt give a sh*t, but my boss said yes so i said yes. She left and as far as I'm aware she has yet to call to get her refund.

  About 2 hours later the same cops were arresting someone else in front of our store causing us to be stuck inside the store as they were in front of our vehicles so we couldn't leave.

  Fun times.

  Tldr: Go ahead. Call them.
• (#21) More Than Once?!

  Posted by u/MarisiaKing:

  This happened this past week. We got a last minute delivery for a not-so-great area notorious for not tipping, and I got stuck with it. The guy had already ordered once that day, and he'd paid with a card the first time, no tip. This time was cash.

  For this delivery, his total came out to be $20.20. When he opened the door, I made a joke about seeing him so much, and then he handed over two $10 bills. He said that was all he had but he'd get me next time, citing the coin shortage as an excuse to not have any change.

  I've had several people lately cite the coin shortage as an excuse to not pay the last few cents, and I told him the same thing I told them: I need the last twenty cents. I might have let it slide if he was nice about it, but like most people like this, the guy was rude and was acting like my showing up with his food was a major inconvenience.

  "So you're telling me I've gotta go all the way back in my house for TWENTY CENTS?"

  "Yep." I crossed my arms and stared him down, and eventually he gave in. He went inside and came back about a minute later with a handful of change. I counted it up and it turned out to be sixteen cents.

  "That's all I've got, for real this time."

  At this point I was more than a little annoyed, and I was through with this bastard. So, again, I told him I needed the exact total.

  I stared him down again for another thirty seconds before he FINALLY pulled a dollar bill out of his pocket. "Oh, I forgot I had this in here!" Sure you did, pal.

  So he handed over the bill and I gave him back the coins. Then he got greedy.

  "Where's my eighty cents?" he demanded.

  I passed over the pizza and told him, "Sorry, but I don't have any coins to make change. Coin shortage, you know?"

  "Well, ain't you got nickels? Nobody uses nickels. Go get me some."

  I was not about to go back to the store and come back with eighty cents worth of nickels after the crap he'd already pulled, especially since the store was already closed. I told him no and he slammed the door in my face.

  You can't make this sh*t up.

  TL;DR Guy tried to short me twenty cents, and went out of his way to try and keep me from getting it. Then he had the nerve to demand I get him his change in all nickels.
• (#8) When It's Coming At You From All Angles

  Posted by u/the_eluder:

  Double the disaster tonight!
  In addition to working with Covid this year, tonight we got the bonus of the hurricane. Luckily it waited until after close before the worst of it hit us.
• (#11) Customer Service People Don't Owe You Anything Other Than Service

  Posted by u/pizzathrowaway7035:

  I've been a pizza delivery driver for several years, and today is the first day I legitimately feel ashamed of doing what I do. This story may not seem to be a huge deal to some people, since it's probably more of me being socially inept when it comes to a big audience and being recorded and not being comfortable with my singing voice. So I may be overreacting, but I can't shake this feeling of humiliation.

  Since I was a kid, i've always been pretty shy. Even amongst close friends i'm somewhat quiet. And I am absolutely terrible speaking in front of large crowds. I remember in highschool having nightmares for weeks about having to do an upcoming presentation, and I would be dreading doing it every day until the day of. Not only that, but i'm a terrible singer, and I know it. I don't even feel comfortable singing in front of friends and family.

  Which brings me to the actual story. I had a delivery today with a note written in the 'special instructions' section that said "Sing a christmas carol for a tip". I didn't really take it all that seriously, and figured they were just joking. And if they weren't, I thought of a corny line to say while driving there to hopefully satisfy them if they were serious.

  So I show up and it's some kind of small party going on. There's probably roughly 10-15 teenagers gathered around in the living room and the mom comes to the door and takes the pizzas (there were 6 larges) as I give her the receipt to sign.

  She then looks at me with a smile and goes "So did they tell you?!?

  Me: "Haha, oh the note? Yeah I saw that, but trust me, you don't want to hear me sing."

  Her: "Oh come on, you have to!" She then ushers me inside and closes the door behind me. All of the people there are watching me and already have their phones out recording me. I instantly get uncomfortable and want to leave as quickly as possible. An audience is one thing, but being recorded my multiple people will instantly make me feel anxious.

  Her: "Well go on, sing!"

  Me: "No really, i'm a terrible singer, i'm sure I will ruin your christmas!" (christmas is still several weeks away, I have no idea why they wanted a christmas carol so bad)

  Her: "OH COME ON. I'll make it worth your while" She said as she waved a 20 and a 5 in front of me.

  I continued to insist on being a terrible singer and not being comfortable with it, but she kept pushing. Eventually I decided to try my corny line and hoped it would satisy them.

  So I just said "Okay, how about, rub-a-dub-dub I brought you some grub!" Which was corny as f*ck and holy hell so cringey to say and made me feel infinitely more uncomfortable.

  Obviously no one laughed, and she went "No, it has to be a christmas carol!"

  I insisted more about not wanting to sing and was starting to get seriously pissed off and uncomfortable that she wasn't taking no for an answer, and she kept waving the money in front of my face to 'encourage' me, so finally I just said "Look, i'm sorry but i'm not going to sing for money."

  She looked at me incredulously for a second and went "Woooooooooowwwww It was only for fun you know. Well, you're definitely not getting this then," She said as she pulled the 20 away and only gave me the 5 and the receipt she had signed.

  I said thank you and quickly left, while I heard several comments behind me from everyone else like:

  "Wow, is he serious? What a dick" "Ugh, gross" (wtf this even means I have no idea. disgusted she didn't hear a christmas carol i guess) "Wow did he really have to make us feel so bad?"

  So yeah. It's just being pressured to sing which I guess should just be fun, but I've never felt so used and humiliated while working here. I legitimately feel ashamed to be working a minimum wage job now, and truly feel like i'm on the lowest rung of the ladder in society. I was just a tool for their entertainment that they thought would jump at the chance to make a fool of myself for an extra 20 bucks. I'm a pizza delivery driver, not a f*cking performer.
• (#19) No YOU Keep The Change

  Posted by u/MrRandisimo:

  3rd year driver. I've dealt with trashy customers. But today a young girl maybe 15 got first place. Just a cut-and-dry contactless order that was cash. She opens the door while I'm setting it down on the mat grabs the pizza from me and then hands me the cash of a $22.17 cents order. Thinking she gave me $23 I told her thank you in she continues to say Oh and here's this. Handing me the change in all pennies. Stuff like that personally doesn't bother me, But she drops the change a foot away from my hand making all the change go on the ground looks down at it and says thank you and closes the door on me. So I left it all there.
• (#3) Don't Rob The Driver

  Posted by u/jlynny1811:

  I was robbed by idiots who were high, at their house.
  This was 20 years ago. I delivered pizza on a football night and had made a lot in tips. Last call of the night I delivered a pizza and they claimed I was late. I don't remember what the time frame was, but if linger than xxx time from ordering, pizza was free. It wasn't late but they (about 12) insisted and had kind if a threatening posture, so I let them have the pizza. As I got to my car, they come out and tell me to hold up. I was naive enough to believe they were gonna tip me. Instead they threw me up against my car, someone else went in another door and took all the money I had. While they were getting the money out, I distinctly remember someone holding a knife up to me. Then there is a blank in my memory but somehow I got in my car unharmed and I remember this girl standing behind my car like she thought she could stop me and I remember aiming for her. I didn't hit her but I was so angry I sure tried. They were easily caught by the police since they went back inside the house.

  EDIT: The city bundled a bunch of charges against them for other crimes, they got time, a couple of years for the guy who held the throat to me and the guy who took my $. The others I honestly don't remember. I moved across country a few months later. I happened to be in town for the trial of the guy with the knife. I have checked out his FB account and he seems to have turned his life around from what I can tell and straightened up. I did get my $ back but it took 2 years =/

New Random Displays    Display All By Ranking