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(#13) The Worst All-Inclusive Cruises
From Redditor /u/ThePonzo:
I worked in a call center for Bertelsmann, some sort of German mass media sh*t that sells crappy travel packages to Egypt or Turkey to seniors, including overpriced flights, hotels, and flight insurances.
I used the name "Stromberg" (main guy on the German version of The Office) on the phone because one of those elderly c*nts found me in a phone book, and called me on my mobile phone at 9 pm spitting fire in my ear about the cancellation fee for his booked vacation. (He didn't book the travel cancellation insurance.)
But that wasn't what made me [lose] it, it was those f*cking c*nts from Bertelsmann/Donauland not giving a sh*t where they send those elderly people. One woman called me after her vacation and told me about Egypt locals shooting at the cruise ship with rifles "for fun," and all Bertelsmann did was send the next pack of elderlies straight on the same cruise.
Not to mention the poor quality on those cruises, tons of reports of elderlies having the sh*ts or getting sick.
That's one of those flyers, still makes me angry.
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(#14) The Final Straw
From Redditor /u/boysvfood:
I worked an insurance call center, and this call was my final straw.
Lady and her husband had split up a few years back. Well, they had a teenage daughter that, by rule and because she was a big liability, had to be listed on the policies of both parents, despite primarily residing with her mother. Well, she wasn't on both policies until she had a wreck in her dad's car. I guess it wasn't discussed that in the handling of the claim, the daughter was added to dad's account.
A few years later, daughter calls to pay on her mom's account, but gives her own info. So it pulled up dad's account. She paid on that unknowingly.
So I get the call from the frantic mom because her policy is gonna lapse, despite the fact that her daughter paid, just on the wrong bill. The highlight of this mom's ranting and raving was when she seemingly genuinely asked me, "Do you ever listen to yourself talk?"
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(#11) Quittin' Time
From Redditor /u/Blargmode:
Boss insisted that we'd call people on a Friday from 17:00 to 22:00 [5:00 pm 10 10:00 pm] to do a 30-minute-long market survey. We argued that we'd only be yelled at for calling in the middle of dinner.
And sure enough, we spent five awful hours being yelled at by angry people.After, when the shift was over, our boss was angry with how few answers we had managed to get and was giving us sh*t for it. That's when I quit.
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(#6) 'I Don't Vote'
From Redditor /u/CMonte420:
I'd have to say the most memorable call I ever had was a guy in Arkansas. No matter how many times I told him I was calling about insurance, he kept saying, "I don't vote." He must have been in his late 60s or early 70s.
No matter how clear or succinct I was with why I was calling, he insisted my call was related to politics. He proceeded to bash Barack Obama and the Democratic Party for about 30 minutes. He was extremely racist, and although offensive, it was very entertaining to hear. Dude was super passionate.
After he ranted for what seemed like an hour, I asked him, "If you're so passionate about the president and politics why don't you vote?"
His response was priceless. He sat for about 10 seconds in silence and responded, "Bars and liquor stores are closed on Election Day, and I wouldn't vote for any of these dirty f*ckers without being drunk as f*ck."
Touché, sir. Well said.
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(#19) Getting Emotional
From Redditor /u/wargassm13:
I lost it in an emotional way when I phoned up... to talk to a Mr. Smith and an elderly lady answered. I asked, "Can I speak to Mr. Smith please?"
She replied with, "No, my dear, but I wish you could, my husband died last week. We were married 55 years."
Oh, dear God, I choked up!
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(#16) Big Winner
From Redditor /u/OhBother:
One time the guy sitting next to me was tricked into thinking he called a radio show and won tickets to some band.
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Telemarketing is a method of direct marketing in which sales staff use phone calls or online meeting appointments to solicit potential customers to purchase products or services. With the development of informatization and the popularization of the Internet, consumers have gradually learned how to skillfully obtain the information they need from a large amount of information. Telephone sales have gradually declined and even become an annoying profession.
Choosing the most appropriate customers for related investments and maintaining a continuous relationship with specific customers is very important for excellent telemarketers. The random tool shares 19 freakout work experiences of telemarketers.
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