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  • (#2) $2000 Tip

    From Redditor u/BlaisePascal1123

    Setting: Miami Beach, FL. late 2009. Seafood Bar and Grill (like a Key West version of a sports bar).

    I had this 40 something, sweet as pie, creative and smart regular who would come in with his elderly mother every Sunday and ask to be seated with me. We'll call him Jimmy. He was certainly on the spectrum, but a genius in his own right. He was a very talented painter (I'm sure he still is).

    Every Sunday, Jimmy would be sitting at my table greeting me with a honest to goodness smile. Between managing tasks for them and other tables, I'd have incredible conversations with Jimmy about the universe and physics. About mathematics and art. I was very happy to have met such a great customer. I could tell he thoroughly enjoyed the company of a server who, one, didn't find him strange and off putting, and two, who could keep up with his favorite topics of conversation. I had just started studying mathematics in college at about this time, and I'm also on the spectrum (but was undiagnosed at the time). I very much looked forward to seeing them each week.

    After about a year of this he one day excitedly announced that his sister from NY was coming into town and that he's told her all about me and he can't wait to introduce us. He's convinced I'll love her (and I didn't doubt him).

    So, next week comes around and now there are three sitting at my table! I can see this thin, elegant yet earthy woman with GORGEOUS wild curly hair. Jimmy introduces her as Patty.

    She's oozing with charisma, and she definitely had a NY attitude--short, to the point, no bs-- but she was, you could instantly tell, very caring. Also intimidatingly smart... not like the dreamy, colorful, wooey science stuff Jimmy and I liked (getting wide eyed and excited to be able to speculate the implications of the double slit experiment)(though I'm sure she knew all about that stuff too), but like... Savvy.

    Jimmy had been keeping up with my progress in school since around the time I had started. This was between semesters, and he knew that I picked 4 exciting classes for the following semester. More than I had ever put on my plate before. He had asked me about how I felt now that the semester was coming up.

    I was fresh 19, no financial aide, no student loans, living on my own, working two serving jobs to pay rent and tuition. I was poor af. Sure, I picked those classes... But, really I was just hoping against hope that I could come up with the $1200 I needed to pay for them. The deadline was fast approaching and I had, just days before this conversation with Jimmy, Patty and their mom, made the decision to drop one, if not two, of the classes so that I could afford the semester.

    Smiling and embarrassed, I told him that I'd be dropping a couple of the classes. He gave a frown and an 'aww' and I had to scamper off to go do server stuff.

    Between the refills and the food drop offs and the cleanups, we all just continue chit chatting. Patty casually asked how much my 4 class semester was going to run me. I told her, not thinking anything if it. The conversation naturally moved on.

    I run off again to serve other tables and I come back to their table towards the end of the meal. Gabbing continues when Patty extends her hand out to me... with a piece of paper. Instinctually, I grab it and... It's a check...

    for $2000.

    I try and give it back, tears in my eyes, she's not smiling-- but I can tell she's perfectly happy-- and adamantly refuses to take it back. NY no BS in full swing. I can tell she's serious. And I just sloppily thank her and run into the kitchen because all of a sudden my knees are Jell-O. I plop on the floor on my butt and sobb. Other staff are running towards me concerned and I can barely tell them that it's not anything bad, that in fact it's incredible, through the crying. Eventually, I gather myself and I gave her a bit better of a thank you, and said goodbye.

    I paid for and took all four classes. Passed all of them with a perfect A. I bought a graphing calculator and a laptop too. I'm not a mathematician yet, but I'm working on it. And I'm not rich yet, but the moment I can afford to make this kind of impact on someone else, I will.

    Thanks, Patty... <3

  • (#23) Bless Regulars

    From Redditor u/seriouslydml55

    I manage a small sandwich shop and ham store. One of my regulars saw me dealing with a unfortunate customer who was fighting me on everything. She stuck her face in his food trying to poke and pry at what's that I want that! She was all but sticking her hand on the plate to eat it. He asked her kindly to back away from his lunch and she says "what's the big deal it's not like I'm sick". She comes back to me and starts giving me hell over a 7.49 sandwich. My regular asked her if she had "drank carnation instant b*tchfast for breakfast today or is this what shes like all the time?)". Made my day. I totally drew a d*ck in mayo on her half of the sandwich so she could eat a d*ck.

    I love regulars who understand!

  • (#3) Receipt Retaliation

    From reddit user u/aaanon5402

    It was my first day at a pizza restaurant. This place was always SLAMMED... it’s really where I learned how to be a good server, before that I worked at over staffed burger joints or Italian restaurants. Things were moving pretty fast but I was doing surprisingly well. I had about 10 tables and I was used to 3-4 table sections. I will never forget this couple that came in and sat down at table 24. They were an old couple. I’m talking both gray haired and over dressed to be at a pizza restaurant. I will say I did give them excellent service despite my frazzledness of starting a new job. I was feelin it, and felt great about handling all of my tables...until I did mess up. The man at table 24 handed me his card to close out. I’m BUSY.. like didn’t even have time to pick a wedgie if I had one, busy. I go to the computer and swipe his card. Admittedly I forgot to print out the itemized receipt, which I get can be very frustrating. Man at table 24 had every right to be upset. But instead of asking me to grab the itemized receipt, he began to LOUDLY, in a small room, with a deep and firm tone tell me how horrible I am at my job. That no wonder I only got as far in life as working at a pizza shop. He kept going on with these TERRIBLE comments and wouldn’t let me walk away when I tried. So now all of my other tables just saw me get ripped a new asshole, and I’m in the weeds after wasting time getting yelled at by this guy. The owner of the restaurant must have come in at some point. He saw this man yelling at me, came up to the table and did the most bad ass thing I’ve ever seen.

    Owner: “Excuse me sir,” he says to the man at table 24, “I am the owner of this establishment. I’m not sure what the problem is here and frankly, I don’t care. What I do care about is you belittling my waitress. So I’m going to ask you and your wife to leave and not come back to my restaurant.”

    Man at table 24: “Fine but you’ll be losing our business.”

    Owner: “I really don’t care, and don’t want people like you in my restaurant anyway.”

    It was the coolest sh*t I had ever seen. The owner STOOD THERE AND WAITED for these people to leave. It was f*cking bad *ss.

    After they left the owner came up to me and said: “F*ck those people. You’re doing a great job and I wouldn’t have hired you if you didn’t show potential. If anyone else talks to you like that I want you to tell them to f*ck off and get out. I don’t want their money.”

    Coolest. Boss. Ever.

  • (#10) Don't Judge A Book By It's Cover

    From Redditor u/blondiebell

    My very last table of the night was a younger, probably late teens, pair. I definitely judged them at first and didn't expect much, they came in 25min before close and I hadn't had a good day. They ordered quickly, ate quickly, and split the check. Upon clearing the table I saw that BOTH of them had tipped me $10 on their under $10 checks and I nearly cried. It's the little things in serving that can make or break your night, so to those two young people thank you. Thank you from the bottom of my heart for giving my night a sweet ending. I'm sorry I judged you.

  • (#20) Kindess Is Contagious

    From Redditor u/samuallblackson

    You might not have known it but I had spent the last hour crying on and off. You might not have known that I was crying because I was running around the theater with 45 tables all at once. You might not have known I was crying because my boss had just yelled at me again, and I was horrifically stressed. You might not have known over half my tables that night, didn't tip, because people don't feel the need to at a dine-in movie theater. All you did know is that our system was on the fritz, and it was slowing me down.

    But that $10 tip accounted for a whole third of my tips last night, for 7 hours of dripping sweat and tears. I cried happy tears at your kindness. Thank you sir, for making my night better and giving me a reason to remember why I stay in this job. kindness is contagious. Thank you.

  • (#18) A Father Daughter Moment

    From Redditor u/Xtine85

    To the dad who was teaching his daughter how to tip last night...

    THANK YOU! You have no idea that two life long industry people, were eaves dropping on your conversation with your young daughter last night. My partner (42 m) and I (32F) had been traveling all day and made a detour to try these delicious soup dumplings that we had read about. We were seated right next to you as you both were finishing up your meal. (Don’t worry, we’re weren’t creeping the whole time you were there, that’s not our style.) She seems to be around 5, that curious age, that “why?” age. I overheard you explaining a few different things to her as you guys were wrapping up the food and you sound like a great, level headed dad. When the bill arrived I listened as you had her count out loud how much money the bill was and how much cash you had put on the table for the server who had taken care of you two. She’s smart, she noticed that you put too much money down, naturally she asked “why.” Thank you for explaining that everyone in the restaurant worked hard to put together the meal that you guys had just enjoyed. Thank you for including the bus boy, the dishwasher, and the hostess in your explanation. Thank you for adding the additional information about how the culture here in America is different and explaining to her about how much waitstaff do (Or do not make) hourly. Your break down to your daughter about the tipping culture and how it should be respected was simple, to the point and a lesson that I hope she takes with her everywhere for the rest of her life. You sir, in my eyes, deserve to be ‘Dad of the Year’ and thank you for reminding me again that not all hero’s wear capes.

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About This Tool

The server is a tough job that is not as relaxed as expected, servers in any stores are often the busiest staff, their responsibility is to provide customers with the best service and help solve problems within their capacity. Those who have not served as servers cannot understand that they often have to face unforeseen difficult customers and tricky issues. Fortunately, there are always more people showing caring and kindness to the server.

The best quality of human nature always prevails. This random tool collects heart-warming stories that happened all over the world, a number of servers like to share their wonderful experiences on the Internet.

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