(#14) Holding Tips Over The Server's Head
From Redditor /u/civycajun
Any table that mentions the tip at all. "Don't worry, we tip well" "if you do x, we'll tip big" "we'll take care of you" Holding the tip over my head doesn't get you better service, you get the same everyone else does. They were always pretentious and rude and never tipped well.
(#5) Wasn't Recommended, But Still Ordered It
From Redditor /u/SuitcaseMurphy
I worked at a place that had good food except for this one dish: steak frites. It was a small hanger steak, cut into strips, served with fries. That's it. The steak was always tough, under-seasoned and wasn't a lot of food for the money.
One day a guy asked me for some recommendations, so I made a couple. He apparently wasn't impressed by my suggestions, so he asked about the steak frites and said, explicitly, that I wouldn't recommend it.
So that's what he ordered.
After taking a couple of bites, he pushed the plate away then asked me to call over the manager. He then complained to the manager - not directly about the food, but about me for giving him an awful recommendation.
(#12) Turned Out To Be Their Management Professor
From Redditor /u/ArcanumFish
A customer ordered one of our daily specials and didn’t like it, so instead of complaining to me about the food and letting me offer something else, she complained to my manager about ME. This was May of last year. In August of last year, turns out she was one of my college professors for the semester, teaching A MANAGEMENT course. She recognized me the first day but I played it off like I didn’t know her.
(#3) Angry That He Had To Wait 12 Minutes
From Redditor /u/whomper13
At the end of a wedding at our facility we were cleaning and I began the cleaning process on our espresso machine. The wedding was over almost a half hour already. The process takes 12 minutes. People were still there as the party slowly let out and the father of the bride asks me for an espresso . I told him I could get it to him (as we have a strict policy of always trying to satisfy a guests needs) but the machine was cleaning and it would be done in about 10 minutes. He begins ranting about how much he paid for the wedding and stormed to our banquets manager and told them I refused to make it for him. Manager is a dbag and starts ripping me in front of the guy. I show both of them that the machine is just finishing the cleaning process and it was impossible to make it beforehand. I got suspended for 2 weeks.
(#8) The Priest Stole The Check Holder
From Redditor /u/penguin7117
The worst table that I ever had was a Catholic priest and some guy he was trying to hit up for donations. The whole meal he was very condescending and demanding. After everything was done, I left the check at the table. He ended up walking out stiffing me not just on the tip but on the entire check. He even stole the leather check holder thing. I reported this to my manager. A couple weeks later, this same guy comes in with about 20 members of his congregation. My manager told him he wasn't welcome in our restaurant after walking out on his previous tab in front of his whole party. They all ended up leaving to go elsewhere. Best manager I've ever had.
(#19) He Was "Not Very Happy"
From Redditor /u/rez_at_dorsia
Used to be a bartender at this hybrid restaurant/bar/movie theater. On big movie releases, the bar would get absolutely slammed and on this particular night we had run out of glassware completely (people were allowed to take their drinks into the theater with them). The only glassware I had at the time were regular pint glasses that you would normally serve water in (we only served beer in them in a pinch).
This guy and his wife/gf got lucky and caught a seat at the bar and he ordered a Jack Daniels neat. Having no other glassware, I put it in a pint glass and explained that we were running low on rocks glasses, assuming he would understand since it was absolute chaos everywhere you looked. He took it and said “I’m not very happy” in a smarmy way and gave this sh*tty little grin. I apologized again and said “unfortunately we’re not making any more glasses back here” and him and his wife acted like I reached across the bar and slapped him.
I just got my manager and told him to deal with them- he told them the same thing I had told them regarding the lack of glassware and gave them a free drink which they seemed happy with. I would’ve felt bad if there was something else I could have done for them, but there wasn’t, so f*ck that guy.
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It is not easy to be a good restaurant employee. As long as it is a reasonable request, restaurant employees must try their best to satisfy customers. Most waiters would make sure that their customers have a good dining experience, sometimes even have to sacrifice self-esteem for this. A number of customers' requests are absurd and the worst customers even can not realize their problems.
Restaurant employees usually are not able to choose their customers, that's the biggest problem sometimes. You could know their struggles after checking some stories from restaurant employees, they share the worst customers here, the random tool displays 21 stories.
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